- ToolMarketing
- A methodology that turns marketing into a functional value-delivery system, with a tool as its central piece.
- Recurring Value Tool (RVT)
- A digital, physical or hybrid tool built to do marketing by delivering recurring value to the consumer.
- FIRE
- Market pillars: Functionality, Integrity, Recurrence and Experience.
- SPAT
- Technical pillars: Strategy, Processes, Automation and Traffic.
- AINCR
- RVT tactics: Attraction, Interaction, Nurturing, Conversion and Retention.
- CEGO
- Tool behaviour: Cycle, Exchange, Graph and Orbit.
- Software as Marketing
- A digital tool (website, app or system) operating as an active marketing channel.
- Service as Marketing
- A service in the physical world, simple or equipment-supported, that attracts consumers and operates as a channel of continuous value.
- Infrastructure as Marketing
- A space that becomes an acquisition and intelligence asset, such as an immersive room, a waiting room or a family area at the mall.
- Software as Magnet
- ToolMarketing’s term for a free tool that works only as an attraction magnet. In practice, it usually shows up as a landing app. It can evolve into an RVT when the AINCR tactics are applied.
- Landing App
- A market term, with no single author, for a landing page with a function. People use something useful, but the tool only serves as a landing spot: it receives the visitor and captures the lead. It is the typical form of Software as Magnet. An RVT is not a landing app because it isn’t just a landing spot: it builds the whole recurrence structure and has to sell, not only capture contacts.
- Intelligent marketing piece
- A tool that reacts to use, observes choices, identifies context, adapts the experience, presents a coherent offer and learns from interaction patterns.
- Functionality-Driven Intelligence (FDI)
- Intelligence generated by consumer actions inside the tool.
- Functionality-Driven Experience (FDE)
- Experience designed to perform a task that delivers immediate value.
- Segmentation by Functionality
- Classifying the audience by the function used and the problem being solved.