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ToolMarketing

A methodology created by Diego Martinez

Tools that deliver value and sell.

ToolMarketing turns software, a service or infrastructure into a marketing piece that delivers recurring value, learns from consumer usage data and shapes offers at the right moment.

Tool Behaviour (CEGO)

AAttractionIInteractionNNurturingCConversionRRetention

Cycle. Moves forward in a sequential, predictable way: the tool knows which stages it will activate next.

Click a behaviour to see the simulation.

market pillars
FIREmarket pillars
technical pillars
SPATtechnical pillars
tool behaviours
CEGOtool behaviours
by functionality
Segmentationby functionality

The concept

What ToolMarketing is

Created by Diego Martinez, ToolMarketing is a methodology that turns marketing into a functional value-delivery system based on real utility, recurrence and intelligence. Instead of relying only on persuasion, promises or attention, the brand offers consumers a tool that delivers value before, during and after the purchase.

That tool is a marketing piece: it brings the tactics of attraction, interaction, nurturing, conversion and retention together in a single experience. While it is used, it learns from behaviour, understands the consumer’s problem and shapes the right offer. The sale becomes a consequence of utility.

  • It isn’t content.
  • It isn’t a lead magnet.
  • It isn’t funnel automation.

Nor does it replace any of these strategies: it can work alongside content, funnels and landing pages when it makes sense for the business.

The tool serves before it sells, works before it persuades and delivers utility before any offer.

What makes the piece intelligent

  1. 01Reacts to use
  2. 02Observes choices
  3. 03Identifies context
  4. 04Adapts the experience
  5. 05Presents a coherent offer
  6. 06Learns from interaction patterns

RVT tactics (AINCR)

The tactics are not fixed stages or a linear journey. They are activated by the tool’s behaviour, in a linear or non-linear way.

  1. A

    Attraction

    Brings consumers to the tool, through internal channels (website, store, physical location) or external ones (search, social media, paid traffic).

  2. I

    Interaction

    Direct use of the functionality. This is where consumers receive value and the tool starts to understand their context.

  3. N

    Nurturing

    Storytelling and copy based on real use, which educate consumers and bring them closer to the solution.

  4. C

    Conversion

    The offer is built from real interaction data and appears when it makes sense for the consumer.

  5. R

    Retention

    Intentional return out of habit, value or need, before and after the purchase.

Applied scenarios

One methodology, three scenarios

The tool can be digital, physical or hybrid. What defines ToolMarketing is not the format but the marketing function the tool takes on.

Software as Marketing

The tool is digital: a website, app or system consumers use to solve a problem. It stops being just a product and operates as an active marketing channel: it guides behaviour, learns from usage data and converts through utility.

Examples

  • Simulators and configurators
  • Dashboards and planners
  • Checklists and diagnostics

Service as Marketing

The tool is a service in the physical world. It can be simple and delivered by a person, or supported by equipment and sensors. What matters is bringing consumers to the physical space by delivering something useful before the sale.

Examples

  • Free-to-use tools at a bike shop
  • Calibration station with IoT sensors
  • Posture scanner at the gym

Infrastructure as Marketing

The tool is a space: an environment designed to be used, which welcomes people, delivers value while they are there and becomes an asset for acquisition, relationship and intelligence.

Examples

  • Immersive room
  • Waiting room with an experience
  • Family area at the mall

Pillars

Market and technical pillars

FIRE answers what makes something a recurring value tool, from a holistic, market view. SPAT answers how that tool is delivered: the technical side of management, technology and traffic.

Market · FIRE

What makes a tool an RVT

  1. F

    Functionality

    Solves a real pain with practical action.

  2. I

    Integrity

    Has value even without conversion.

  3. R

    Recurrence

    Stays useful over time.

  4. E

    Experience

    Focus on action, flow and real use.

Technical · SPAT

How that tool is delivered

  1. S

    Strategy

    Scenario analysis, goal setting and action plan.

  2. P

    Processes

    Routines, procedures and paths that lead to conversion.

  3. A

    Automation

    Websites, integrations and WhatsApp that collect data and guide the consumer journey.

  4. T

    Traffic

    Organic or paid: what brings consumers to the tool.

The core

What an RVT is: Recurring Value Tool

The RVT is the core of the methodology. It may resemble a free tool or a lead magnet, but it is built for a different purpose: to do marketing on a recurring basis. It can be digital, physical or hybrid and works as an autonomous channel for relationship, utility and conversion.

Characteristics

  • Works with or without a campaign
  • Generates recurring value
  • Acts as an intelligent marketing channel
  • Collects behaviour, not identity
  • Learns from use
  • Converts as a consequence of utility

Principles

The principles that guide the tool

The principles ensure that delivery does not depend on the sale, but on an autonomous experience of value.

  1. 01

    Customer at the centre

    The journey is a flow that talks with the customer, not just a feature on offer.

  2. 02

    Value before the offer

    First the tool delivers value; the offer follows, inside the flow.

  3. 03

    Utility over persuasion

    The tool sells through flows of utility, not forced persuasion.

  4. 04

    Lasting, transparent value

    No tricks: triggers used honestly preserve trust.

  5. 05

    Solve a real problem

    There is a legitimate problem, solved again and again.

  6. 06

    Channel, not bait

    The tool is an active channel of interaction, not disposable content.

Related approaches

Every discipline, technique and model has its own space, and many work very well. ToolMarketing resembles some of them but isn’t the same thing. It doesn’t replace content, funnels, landing pages or paid traffic; it can work alongside them when it makes sense for the business.

ToolMarketing sits at the intersection of several fields: marketing, software, business (management) and design (UI and UX). That is why the methodology covers offer and journey, but also architecture, data, management and experience.

Lead magnet
NatureCapture technique
What it isFree material (e-book, spreadsheet, class) offered in exchange for contact details.
Differences from ToolMarketingAn RVT may include material like this, but it aims to automate the interaction and solve the consumer’s problem repeatedly, not just capture the contact.
Free tool
NatureAcquisition tactic
What it isA free tool used to attract visitors, traffic or attention.
Differences from ToolMarketingOn its own, it works as what ToolMarketing calls Software as Magnet, usually in the form of a landing app: a landing page with a function that serves as a landing spot to capture the lead. When the AINCR tactics are applied, it becomes a more complete tool, able to understand the consumer, shape an offer and sell.
Freemium
NaturePricing model
What it isA software pricing model: a free, limited version of the product itself that leads to the paid plan.
Differences from ToolMarketingIn freemium, the tool is the product itself, and it sells software very well. An RVT is not the product being sold: it is built for scenarios freemium doesn’t cover, such as selling services and physical products.
PLG
NatureGrowth strategy
What it isProduct-Led Growth: the product being sold is itself the engine of acquisition and expansion.
Differences from ToolMarketingAs with freemium, the product is the engine. An RVT sells something other than itself: a service, a physical product or an experience.
Engineering as Marketing
NatureAcquisition channel and technique
What it isUsing software engineering to create acquisition assets, such as free tools that attract traffic.
Differences from ToolMarketingIt is focused on software. ToolMarketing widens the scope: it sells products and services, also uses services and infrastructure as tools, and has its own criteria for recurrence, journey and conversion.

A methodology of its own

ToolMarketing has aspects that resemble the approaches above, but it has its own system and organization. Just as the approaches mentioned also resemble each other, despite being different strategies and tactics. It is not a free tool, it is not Software as Magnet or a landing app, it is not freemium and it is not PLG: it is a methodology that transforms software, service or infrastructure into a recurring marketing piece, with its own criteria (FIRE, SPAT and CEGO).

Innovations

ToolMarketing’s innovation approaches

ToolMarketing adds a new unit to marketing: alongside campaigns and content, a functional piece that works every day.

The RVT as an intelligent marketing piece

Marketing tactics can live together inside a single tool, without depending on separate channels.

Tool behaviour (CEGO)

Beyond the funnel’s linear path: cycles, exchanges, graphs and orbits.

Segmentation by functionality

The audience is segmented by the function it uses and the problem it is trying to solve.

Functionality-Driven Intelligence

The tool learns from what consumers do, not from who they are.

Functionality-Driven Experience

Experience focused on action, not on capturing screen time.

Software and Service as Marketing

Services, physical products and experiences can also be sold through a tool.

Concepts

ToolMarketing glossary

The terms that structure the discipline.

ToolMarketing
A methodology that turns marketing into a functional value-delivery system, with a tool as its central piece.
Recurring Value Tool (RVT)
A digital, physical or hybrid tool built to do marketing by delivering recurring value to the consumer.
FIRE
Market pillars: Functionality, Integrity, Recurrence and Experience.
SPAT
Technical pillars: Strategy, Processes, Automation and Traffic.
AINCR
RVT tactics: Attraction, Interaction, Nurturing, Conversion and Retention.
CEGO
Tool behaviour: Cycle, Exchange, Graph and Orbit.
Software as Marketing
A digital tool (website, app or system) operating as an active marketing channel.
Service as Marketing
A service in the physical world, simple or equipment-supported, that attracts consumers and operates as a channel of continuous value.
Infrastructure as Marketing
A space that becomes an acquisition and intelligence asset, such as an immersive room, a waiting room or a family area at the mall.
Software as Magnet
ToolMarketing’s term for a free tool that works only as an attraction magnet. In practice, it usually shows up as a landing app. It can evolve into an RVT when the AINCR tactics are applied.
Landing App
A market term, with no single author, for a landing page with a function. People use something useful, but the tool only serves as a landing spot: it receives the visitor and captures the lead. It is the typical form of Software as Magnet. An RVT is not a landing app because it isn’t just a landing spot: it builds the whole recurrence structure and has to sell, not only capture contacts.
Intelligent marketing piece
A tool that reacts to use, observes choices, identifies context, adapts the experience, presents a coherent offer and learns from interaction patterns.
Functionality-Driven Intelligence (FDI)
Intelligence generated by consumer actions inside the tool.
Functionality-Driven Experience (FDE)
Experience designed to perform a task that delivers immediate value.
Segmentation by Functionality
Classifying the audience by the function used and the problem being solved.

The author

Diego Martinez, creator of ToolMarketing

Diego Martinez

Creator of ToolMarketing. Strategist, designer and developer of functional marketing systems.

He combines business administration, marketing and technology. Trained in Business Administration and graduated in Systems Analysis and Development, he has worked at companies such as MSC, IBM, GPTW and Itaú.

After several unsuccessful attempts to sell online, he realised what was missing was a channel that delivered value before the sale. That pain became a method: the first tests with functional tools began in 2023 and, since then, he has been structuring and spreading the discipline.

Books on Amazon

Author of “Marketing de Ferramenta” (MARTTENZI, 2 December 2025, ISBN 978-6598960001) and other titles on Amazon.

HackTown 2026

At HackTown 2026, an innovation festival, Diego presented ToolMarketing in the talk “Marketing de Ferramenta: what to do when content stops being a competitive advantage”.

Free MARTTENZI diagnostic

Try a tool by MARTTENZI, the company that applies ToolMarketing in real projects.

Timeline

  1. 2016

    In his final university project, a football app collected match information to offer products. It was just a way to monetise the app, but it was the first contact with something that today resembles ToolMarketing.

  2. Sep 2023

    First experiment of the method: a team picker with an affiliate banner outperforms ads in engagement.

  3. 2023-2025

    Dozens of tools tested across niches: the theory emerges, with pillars, principles and behaviours.

  4. 2025

    Preprint published on Zenodo and the methodology starts to spread.

  5. Dec 2025

    Launch of the book “Marketing de Ferramenta” by MARTTENZI, on Amazon.

  6. 2026

    Talk at HackTown 2026, in the Society and Behaviour track.

MARTINEZ, Diego. Marketing de Ferramenta: Uma nova estratégia baseada em ferramentas de valor recorrente. Zenodo, 2025. DOI: 10.5281/zenodo.15165196

See the book on Amazon

Frequently asked questions

Questions about ToolMarketing

What is ToolMarketing?

It is a methodology created by Diego Martinez that turns software, a service or infrastructure into a marketing piece. That piece, the RVT, delivers recurring value to the consumer, brings together attraction, interaction, nurturing, conversion and retention, and converts sales as a consequence of utility.

Is ToolMarketing the same as marketing tools?

No. Marketing tools are the systems a team uses to do marketing: CRM, email automation, ad managers, analytics. ToolMarketing flips the logic: the tool itself is the marketing. It is used by the consumer, not the team, and it is the tool that attracts, builds the relationship and sells.

Why isn’t the tool only for capturing leads?

Because lead capture is only the front door and, in many strategies, it is the end goal. That works, but ToolMarketing looks at what comes next: the tool keeps working after the first use, observes behaviour, understands the problem, shapes the right offer and drives the sale inside the experience itself. The main metric is sales conversion and recurring use, not only the number of contacts.

Where does ToolMarketing come close to Engineering as Marketing?

In the digital scenario. Both use software as an acquisition asset: a calculator, a simulator or a diagnostic that attracts people through use. That is why a digital RVT can use Engineering as Marketing techniques in how it is built.

Why isn’t ToolMarketing Engineering as Marketing?

Because Engineering as Marketing focuses on software and acquisition. ToolMarketing also works with services and infrastructure, sells products and services that aren’t software, and has its own criteria for the tool (FIRE), for delivery (SPAT) and for consumer behaviour inside it (CEGO), going from attraction all the way to retention.

Is a free tool already an RVT?

Not yet. On its own, a free tool works as what we call Software as Magnet: it attracts through immediate use. It becomes an RVT when it gains recurrence, understands the consumer, shapes an offer and drives the sale by applying the AINCR tactics.

Is an RVT a landing app?

No. A landing app is a landing page with a function: people use something useful, but the page only serves as a landing spot, receives the visitor and captures the lead. It is a market term with no single author, and it describes the typical form of Software as Magnet well. In ToolMarketing the tool is not a landing spot: it builds the whole recurrence structure, stays with the consumer over time and has to sell, not only capture contacts.

How is it different from freemium and PLG?

In freemium and PLG, the product itself is the tool and the growth engine, and both work very well for selling software. An RVT is not the product being sold: it sells something other than itself, such as a service, a physical product or an experience.

Does ToolMarketing replace other strategies?

No. It is a methodology of its own that can complement what the business already does: content, funnels, landing pages, paid and organic traffic. An RVT can be the destination of a campaign or the reason for a consumer to come back after a purchase made through another channel.

Does the tool have to be software?

No. It can be software, a service or infrastructure, or hybrid, like a digital tool launched by a QR code in a physical space. It can even be something simple, like a bike shop that leaves tools available for free use. What matters is the function: solving a real problem repeatedly and operating as a marketing piece.

What data does the tool use?

Behaviour, not identity. The tool observes use, it doesn’t watch the consumer: it relies on anonymous tags and local storage to personalise the experience without collecting sensitive data. That intelligence is what makes good offers possible.

How do I hire an RVT implementation?

Implementation is tailor-made with Diego Martinez. Use the “I want to implement an RVT” button or any contact button on this page.

The RVT is implementation

Your tool can be your best marketing piece.

Understanding the concept is the first step. Designing, building and running an RVT that sells requires method: strategy, processes, automation and traffic. This implementation is tailor-made, directly with Diego Martinez.

Send a message to learn more about ToolMarketing